Charging Rs 5 above cold drink’s MRP costs hotel Rs 1.56 lakh

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Charging Rs 5 above cold drink’s MRP costs hotel Rs 1.56 lakh

New Delhi: The apex consumer forum has imposed an exemplary cost of Rs 1.56 lakh on a hotel for charging customers Rs 5.5 above the Maximum Retail Price (MRP) of a soft drink.  The National Consumer Dispute Redressal Commission imposed the cost reiterating earlier judicial rulings barring hotels and eateries from charging above the MRP.  The ruling came on a plea filed by a Bharuch-based hotel Nyay Mandir, which challenged state commission’s order to pay Rs 6,000 as compensation to complainant Ishwar Lal Desai. He had approached the forum for having been charged Rs 18 for beverage despite its MRP being only Rs 12.50. Asking the hotel to pay Rs 6,000 to the complainant, the forum ordered the hotel to pay an additional Rs 1.50 lakh to consumer welfare fund.